It is alarming to learn that the Public Service Department (Jabatan Perkhidmatan Awam) has acknowledged that over 40,000 civil servants are at risk of developing psychological issues.
This staggering statistic highlights the urgent need to prioritize mental health within the civil service. With the World Federation of Mental Health’s World Mental Health Day 2024 theme being “it’s Time to Prioritise Mental Health in the Workplace”, it is crucial for the government to reflect on the steps that have been taken, and those still needed, to improve workplace culture and provide meaningful mental health support.
Work and mental health are intricately linked, especially given how much time most working-age adults spend in their jobs. A positive work environment can enhance wellbeing by offering a sense of purpose and stability.
Conversely, poor conditions harm physical and mental health, diminishing job satisfaction and productivity. One key barrier to addressing mental health issues is stigma; many fear being ostracised if they seek help.
Reducing workplace discrimination through awareness and training can break down this barrier, creating a more inclusive environment where everyone can feel safe enough to ask for support.
Civil servants are the backbone of the Malaysian public institutions, and their wellbeing is essential to the nation’s efficient functioning. Yet, the high levels of stress, excessive workloads, particularly during high pressure periods such as the Budget season, and limited access to mental health resources within government departments cannot be ignored.
To improve mental health outcomes, we must focus on work-life balance, reducing workplace bullying, and creating an environment where civil servants can thrive.
Regular check-ins, along with manager training to identify and address stressors, are important steps in developing such an environment. A supportive workplace does not just prevent burnout; it promotes long-term mental wellbeing.
A more structured approach is needed to support civil servants. This includes implementing more accessible mental health services, offering confidential counseling, and increasing awareness about available resources.
Additionally, managers and colleagues must be trained to spot early signs of mental health struggles, so that they can connect those in need with the appropriate services.
Normalising mental health discussions within the workplace can lead to a more compassionate, understanding environment, free from the fear of stigma or discrimination.
We cannot overlook civil servants in the public health care sector, particularly those working within the Ministry of Health (MOH), which is one of the largest government departments with over 300,000 officers in 2022.
Health care workers, including but not limited to doctors, nurses, and medical assistants, have long reported high levels of bullying and harassment.
In the hierarchical structure of public health care, junior staff members are often subject to harsh reprimands and ridicule when they make mistakes, blurring the line between strict training and bullying.
A survey conducted by the Malaysian Medical Association (MMA) a year ago revealed that 40 per cent of doctors have faced some form of bullying or harassment in the course of their careers. This alarming statistic shows how widespread this issue is.
Workplace bullying is directly linked to psychological distress, often leading to burnout and more serious mental health challenges. While we commend the introduction of the MyHelp system to facilitate the reporting of bullying, it is crucial that a transparent and structured follow-up process accompanies any complaints filed.
Closure is especially important for victims, as it not only validates their experiences, but also builds trust in the system and encourages others to come forward. A well-organised process that ensures accountability and provides support is key to creating a safer workplace environment.
As we commemorate World Mental Health Day, it is imperative that the government leads by example in safeguarding the mental wellbeing of civil servants.
These dedicated individuals deserve a work environment that values their contributions and supports their overall health.
A comprehensive mental health strategy for the public sector is urgently needed to address the needs of its 1.2 million employees. We cannot afford to wait for a crisis, nor a tragic loss, to spur action.
- This is the personal opinion of the writer or publication and does not necessarily represent the views of CodeBlue.
