Long Delay In Specialist Recognition, Perform Specialist Duties But MO On-Call Rates — Specialist Doctor

After 6 months of SWE, it may take another 5-6 months for issuance of an SWE completion letter. NSR registration may then take a further 4-6 months. During this long admin delay, doctors may perform specialist on-call duties, but get paid MO on-call rates.

I am writing to highlight an issue affecting a group of newly qualified medical specialists in Malaysia, following the implementation of the Supervised Work Experience (SWE) pathway.

The concern is not with the need for credentialing or specialist registration. These processes are important for maintaining professional standards.

Rather, the concern lies in the prolonged administrative interval between completing specialist training, completing SWE, obtaining the official SWE completion documentation, and finally being registered with the National Specialist Register (NSR).

For doctors affected by this pathway, the process can be lengthy.

After completing specialist training, doctors undergo approximately six months of SWE. Upon completion, the necessary documentation is submitted for processing. Based on recent experiences, it may take another five to six months before the official SWE completion letter is issued, allowing the doctor to proceed with NSR registration.

The NSR registration process may then take a further four to six months.

This creates a prolonged period during which a doctor may have completed specialist training and SWE, and may already be functioning in the hospital as a specialist, but has yet to receive formal NSR recognition.

Performing Specialist Duties, But Receiving Medical Officer On-Call Rates

One of the most immediate consequences involves on-call remuneration.

During this waiting period, doctors may already be rostered to perform specialist on-call duties, making specialist-level clinical decisions and carrying the responsibilities expected of a specialist.

However, if specialist recognition is tied to the effective NSR registration or gazettement date, the period between completion of SWE and formal registration may only qualify for Medical Officer-level on-call claims.

In practical terms, a doctor may be expected to work and carry responsibility as a specialist, while being remunerated for on-call duties as a Medical Officer, simply because the administrative process for formal recognition remains incomplete.

This deserves reconsideration, particularly when the processing time is outside the doctor’s control.

A Second Problem: Delayed Subspecialty Training

There is another potentially longer-term consequence. Under previous requirements, eligibility for subspecialty training has generally been linked to completing a required period of service as a gazetted specialist, commonly two years.

The question now is: from which date should those two years be counted for specialists who have undergone SWE?

If the qualifying period only begins from the eventual NSR registration or gazettement date, newly qualified specialists may effectively lose many months of recognised specialist service while waiting for administrative processes to be completed.

The result could be an additional 12 to 14 months of delay before they become eligible to apply for subspecialty training. This is not an insignificant delay.

Malaysia continues to require more trained subspecialists in many areas of medicine. Unnecessary delays in progressing doctors into subspecialty training ultimately affect not only individual career development, but also specialist workforce planning and, potentially, patient access to subspecialty care.

We Need Clear And Fair Transitional Policies

We respectfully hope that the Ministry of Health (MOH) and relevant regulatory and training authorities will review this issue and provide clear written guidance.

In particular, several questions require clarification:

  • Can specialist recognition, for relevant service and administrative purposes, take into account the date of successful completion of SWE, rather than only the eventual NSR approval date?
  • Can doctors who have completed SWE and are already performing specialist on-call duties be remunerated at the appropriate specialist rate while awaiting completion of administrative registration?
  • Can the period between completion of SWE and NSR registration be counted towards the required specialist service period for subspecialty training?
  • Can a clear national policy be issued so that doctors undergoing the new pathway understand exactly how their specialist seniority and subspecialty eligibility will be calculated?

This is not a request to bypass specialist registration requirements or lower professional standards.

It is a request to ensure that administrative processing time does not become a penalty imposed on doctors who have already fulfilled their required training and SWE obligations.

A transparent and fair policy would provide much-needed certainty to newly qualified specialists and help ensure that the transition to the SWE system does not inadvertently delay the development of Malaysia’s specialist and subspecialist workforce.

We hope the relevant authorities will look into this matter and provide clarification for the doctors currently affected.

The author is a specialist doctor in the Ministry of Health. CodeBlue is providing the author anonymity because civil servants are prohibited from writing to the press.

  • This is the personal opinion of the writer or publication and does not necessarily represent the views of CodeBlue.

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