insurance denials Archives

6 July 2026

Letter

Beyond The Price Tag: Addressing The Collective Challenge Of Medical Inflation — Dr Goh Heong Keong

Policy discussions must focus on the major drivers of health care expenditure. Professional fees, which are regulated and remain relatively stagnant compared with broader inflationary trends, represent only a modest proportion of total health care costs.

20 February 2026

Malaysia

Cancer Patient Gets Full Premium Refund After Medical Policy Voided

After Allianz voided his medical policy and fully refunded ~RM15,000 in premiums, stage 4 tongue cancer patient Ramu Krishnan took his dispute to FMOS. He previously filed RM25,647 in claims and now pays up to RM360,000 a year out of pocket for treatment.

22 December 2025

Malaysia

BNM Tells Insurers To Settle Medical Claims Promptly, Prohibits Applying Unknown Exclusions

BNM says ITOs cannot "unreasonably" delay or deny medical insurance claims, or enforce unknown exclusions. But no timelines were set for claims processing. The central bank also isn't mandating medical check-ups before buying health insurance policies.

3 December 2025

Malaysia

‘I Didn’t Expect To Fight Both Cancer And My Insurer’

As Ramu battles stage 4 tongue cancer, his health insurance claims are frozen behind an old hypertension episode, requests for nine years' worth of medical records, and months of “investigation”. Ramu has spent some RM69,000, despite RM1.5mil annual cover.

Tag: insurance denials

Beyond The Price Tag: Addressing The Collective Challenge Of Medical Inflation — Dr Goh Heong Keong

Cancer Patient Gets Full Premium Refund After Medical Policy Voided

BNM Tells Insurers To Settle Medical Claims Promptly, Prohibits Applying Unknown Exclusions

‘I Didn’t Expect To Fight Both Cancer And My Insurer’

Time For Doctors To Relinquish Management Of The Health Service

Hospital Director Accused Of Sexually Harassing Second Victim

Malaysia Heading In US Direction With MediAsas: Expert

Stool Tests Cannot Replace Diagnostic, Preventive Colonoscopy: Specialists

Hospital Director Transferred To JKN Sabah After Sexual Harassment Cases