insurance denials Archives

20 February 2026

Malaysia

Cancer Patient Gets Full Premium Refund After Medical Policy Voided

After Allianz voided his medical policy and fully refunded ~RM15,000 in premiums, stage 4 tongue cancer patient Ramu Krishnan took his dispute to FMOS. He previously filed RM25,647 in claims and now pays up to RM360,000 a year out of pocket for treatment.

22 December 2025

Malaysia

BNM Tells Insurers To Settle Medical Claims Promptly, Prohibits Applying Unknown Exclusions

BNM says ITOs cannot "unreasonably" delay or deny medical insurance claims, or enforce unknown exclusions. But no timelines were set for claims processing. The central bank also isn't mandating medical check-ups before buying health insurance policies.

3 December 2025

Malaysia

‘I Didn’t Expect To Fight Both Cancer And My Insurer’

As Ramu battles stage 4 tongue cancer, his health insurance claims are frozen behind an old hypertension episode, requests for nine years' worth of medical records, and months of “investigation”. Ramu has spent some RM69,000, despite RM1.5mil annual cover.

Tag: insurance denials

Cancer Patient Gets Full Premium Refund After Medical Policy Voided

BNM Tells Insurers To Settle Medical Claims Promptly, Prohibits Applying Unknown Exclusions

‘I Didn’t Expect To Fight Both Cancer And My Insurer’

Ministers, Officials Go Around The World On 50 Trips In 50 Days

Governor: Bank Negara Mandated To Protect Insurance Industry

The Corporate Scalpel: How Malaysia’s Private Hospitals Are Quietly Reshaping The Fight Against NCDs — Dr Rajeentheran Suntheralingam

Plague On Both Your Houses: MPs Slam Insurers, Private Hospitals

The Collapse Of Malaysian Public Health Care: Not A Doomsday Prediction, But A Reality Already Here — Subspecialist