Health care leaders have failed to develop a work culture that promotes a safe and quality ambience for training and learning, essential to the delivery of quality health care.
Senior doctors (senior house officers or medical officers) order junior doctors around to do favours for them, be it patient-related or personal. The newbies don’t dare to say no.
During my housemanship at Sultanah Aminah Johor Bahru Hospital in the 1980s, a specialist used to abuse us HOs verbally, kick us, and throw case notes and scream profanities at us in front of patients and nurses.
Penang exco Dr Norlela Ariffin says a doctor told her: “Senior doctors have to stop talking about their ‘old days’”, while Melaka exco Dr Akmal Saleh threatens action against doctors who bully others.
Contrary to what many think, MOH takes prevention of workplace bullying very seriously. There are sufficient organisational structures to deal with bullying at the hospital level.
“One doctor said I was hopeless and told me to go to the highest floor and jump off the building,” claims a former houseman attached to Penang Hospital.
Housemen in their fifth and sixth posting will be allowed to manage all Covid-19 patients, from stage one to five of disease, and are eligible for the special Covid-19 allowance.
Dr Noor Azmi Ghazali responds that medical grads are encouraged to carry out their housemanship abroad before returning to Malaysia to do their two years’ compulsory service.