Evaluate Health Minister Zaliha’s 100-Day Performance In Government’s Public Poll

The government has opened a public poll until March 8 for anyone to evaluate the 100-day performance of all ministers, including Health Minister Dr Zaliha Mustafa, on criteria of leadership, integrity, strategic thinking, problem resolution, and communications.

KUALA LUMPUR, Feb 15 – The government has opened a public survey for anyone to evaluate the performance of ministers in their first 100 days of office in Prime Minister Anwar Ibrahim’s administration.

The official website of the “Malaysia Madani” survey on 28 federal ministers states that the Cabinet had agreed last January 18 to evaluate ministers based on three main elements: evaluation of the performance of the ministry or agency; evaluation of the minister’s leadership by the prime minister based on the effectiveness of initiatives; and evaluation of public perception towards the Cabinet.

The survey – open from February 13 to March 8 – is managed by the Malaysian Administrative Modernisation and Management Planning Unit (Mampu) in the Prime Minister’s Department as the secretariat of the Cabinet’s key performance indicators (KPIs). 

Questions in the government’s anonymous poll, which takes less than five minutes to fill, are the same for all ministers. The site to select which ministers to evaluate can be found here.

To evaluate Health Minister Dr Zaliha Mustafa, click here.

Respondents have to first fill in their email address to take the poll, as well as their gender, ethnicity, state of residence, education level, age, and employment sector (including both the public and private sectors, self-employed, retirees, and unemployed or students).

Questions on ministers’ performance are as follows, in Bahasa Malaysia, on a Likert scale from 1 (weak) to 10 (excellent):


  1. Sets a clear direction to achieve planned objectives
  2. Has a stance of siding public interest in decision-making
  3. Has a positive charisma when dealing with the people
  4. Uses wisdom in making decisions


  1. Possesses a positive character and behaviour that is people-friendly
  2. Shows a good example
  3. Possesses integrity in performing duties
  4. States the importance of a particular programme or project

Strategic thinking

  1. Generates new value and added value for agencies’ core services
  2. Uses a macro perspective in setting the direction of agencies’ core services
  3. Makes structured and systematic analysis in improving agencies’ core services
  4. Stresses the outcome/ benefit for the people when implementing a particular programme or project

Problem resolution

  1. Manages a particular job comprehensively and quickly
  2. Makes decisions analytically and accurately
  3. Makes beneficial strategic collaborations with various parties
  4. Puts forward innovative approaches to solutions 

Effective communications

  1. Spends time to hear complaints/ views/ proposals from the people
  2. Answers questions and provides clear responses in parliamentary sittings and press conferences
  3. Protects and upholds national interest proactively in the international arena
  4. Uses social media as a communications platform for the purposes of dissemination, promotion, and responses

The short survey also provides a space for verbatim comments.

A few ministers – such as Minister in the Prime Minister’s Department (Law and Institutional Reform) Azalina Othman Said and Transport Minister Anthony Loke Siew Fook – have already published links to their respective surveys.

Multiple complaints – from both the general public and government health care workers – have surfaced recently on the state of overcrowded emergency departments in public hospitals, as well as dire staff shortages in the public health service, as health care professionals roundly complain of being overworked and underpaid.

The Malaysian Medical Association (MMA) warned the government yesterday that public health care workers have reached their limits, as the doctors’ group highlighted rumours of a possible strike in the government health service. 

CodeBlue’s nationwide survey last month among more than 1,600 government health care professionals and workers, predominantly Ministry of Health (MOH) staff, revealed widespread anger and dissatisfaction, with 83 per cent perceiving the government as not being serious in addressing issues in the public health care system. 

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