23 April 2026
First Ambulance Services has been named Ambulance Service of the Year (Asia-Pacific) at the Global Health Asia-Pacific Healthcare Awards for the sixth time since 2020.
Tag: ambulance response
21 November 2025
Like a telco in Australia, TM must be fined millions of ringgit for NG MERS 999 disruptions that potentially cost lives. The emergency comms system "upgrade" and SaveMe 999 app don't address Malaysia’s main problem of ageing and insufficient ambulances.
19 November 2025
A person has complained about being told to download the SaveMe 999 app, upon dialling 999 during a medical emergency. If the app is mandatory, it's unclear if this may hinder emergency features on smartphones that can make SOS calls and share location.
15 November 2023
Deputy Health Minister Lukanisman Awang Sauni says many vehicles belonging to the health ministry have experienced increased mileage due to the Covid-19 pandemic, which has resulted in some ambulances being out of service, exacerbating the demand for more ambulances.
28 March 2023
According to a 2015 study cited by Health Minister Dr Zaliha Mustafa in a written parliamentary reply, of 389 out-of-hospital cardiac arrest cases sampled 2009-2012 in Malaysia, 47% had eyewitnesses, 23% received CPR from bystanders, 8% went to hospital.
17 March 2023
The AG’s report cited staff shortages and distance between emergency sites and hospitals as reasons for the ministry’s failure to meet its KPI for responding to Priority 1 cases.
16 March 2023
Dr Zaliha Mustafa attributed the MOH’s inability to meet its KPI to staffing shortages and a lack of ambulances, with the ministry having procured only 590 units despite needing 1,100 for optimal service.
27 February 2023
Deputy Health Minister Lukanisman tells Ipoh Timor MP Howard Lee, who asked if MOH has a policy allowing CPR to be withheld if the ambulance arrives more than 15 minutes from an emergency call, that MOH is improving the CPR SOP to avoid a repeat of "past incidents".
23 February 2023
Health Minister Dr Zaliha Mustafa tells Ipoh Timor MP Howard Lee in a parliamentary reply that between 28% and 42% of MOH ambulances achieved the 15-min KPI arrival for critical emergency cases from 2016 to 2022.
29 July 2022
An external inquiry agreed that the paramedic who attended to Ipoh teacher Kumaraveloo Terpari “should have done” CPR, but reportedly said the MA wasn't in the "right mindset".