KUALA LUMPUR, June 18 – Pos Malaysia Bhd has launched an online payment system for its Ubat Melalui Pos (UMP) service to make it easier for patients to receive prescriptions from government health clinics and hospitals.
Users of the prescribed medication courier service can now pay by debit card, credit card, or online banking when ordering new supplies through the MOH’s MyUBAT app.
The national post and parcel service provider is offering this service in collaboration with the Ministry of Health (MOH) and e-wallet company Kiplepay Sdn Bhd.
This new feature improves health care access and convenience for Malaysians, particularly for those who have difficulty visiting health care facilities, Pos Malaysia said last Friday.
“The newly introduced online payment feature, integrated through Pos Malaysia’s payment gateway into the MOH’s MyUBAT app, allows patients to make secure and convenient payments from anywhere.
“This system supports a variety of payment methods, including credit and debit cards and online banking, ensuring a seamless transaction experience for all users,” Pos Malaysia said in a statement.
The UMP service, available since 2011, allows patients to receive prescribed medications and other services directly at their doorstep. From July to December 2023, UMP and Pos Malaysia delivered over 348,501 prescription parcels.
Provided by pharmacies in public health clinics and hospitals, the service uses PosLaju to deliver medication to patients’ chosen locations nationwide. It particularly caters to patients in remote areas, those with high travel costs, time constraints, inflexible working hours, and senior citizens unable to travel long distances.
MOH pharmacy services director Norhaliza A. Halim said the online payment simplifies the prescription process for patients, many of whom depend on this essential service for their monthly medication needs.
“The introduction of an online payment option through this partnership not only aligns with our digital transformation goals but also significantly enhances the user experience,” Norhaliza said.
Pos Malaysia group chief executive Charles Brewer said that the initiative showcases the company’s commitment to innovation and accessibility in health care. “By seamlessly integrating this cutting-edge payment technology into the UMP service, we’re streamlining operations and ensuring easy access and convenience for all,” Brewer added.
Kipplepay executive director Norhizam Kadir said the company is committed to delivering innovation that will provide hassle-free digital accessibility to everyone.
The UMP service is available at 394 MOH health care facilities nationwide.
Download the MyUBAT app on Google Play, App Store, or AppGallery to make use of the online payment feature.
