Tag: insurance denials

22 December 2025

Malaysia

BNM Tells Insurers To Settle Medical Claims Promptly, Prohibits Applying Unknown Exclusions

BNM says ITOs cannot "unreasonably" delay or deny medical insurance claims, or enforce unknown exclusions. But no timelines were set for claims processing. The central bank also isn't mandating medical check-ups before buying health insurance policies.

3 December 2025

Malaysia

‘I Didn’t Expect To Fight Both Cancer And My Insurer’

As Ramu battles stage 4 tongue cancer, his health insurance claims are frozen behind an old hypertension episode, requests for nine years' worth of medical records, and months of “investigation”. Ramu has spent some RM69,000, despite RM1.5mil annual cover.

Tag: insurance denials

BNM Tells Insurers To Settle Medical Claims Promptly, Prohibits Applying Unknown Exclusions

‘I Didn’t Expect To Fight Both Cancer And My Insurer’

Five Cheaper, Better Value Medical Plans Than Government’s Base MHIT

Nipah Risk Hinges On Pig Farm Site, Bat Exposure, Says Monash Virologist

My Medical Plan Is Better Value Than Government’s Base MHIT

Serious Housemen Shortage At HSAJB, Leave Entitlements Denied — Burnt Out House Officer

How Unsafe Ratios At HSAJB Put Patients At Risk — Medical Officer