5 February 2024
Letter
Revolutionising Health Care: A Strategic Pursuit Of Efficiency And Patient Care With A Two-Hour Waiting Time Target In The Green Zone Of Emergency Departments – Ministry Of Health Malaysia
MOH says its 2-hour wait time KPI at ED Green Zone is "realistic and practical", describing MO rotation from other departments to ED as workforce optimisation. "It encourages all MOs, regardless of their usual roles, to share the responsibility of patient care."