HSI’s server was down Feb 20-24. Now that the server is back up, we have to manually insert patient notes from the BCS system, which we used during server downtime, back to the main server. I can't stress enough how much time it took just for one patient.
Like the Emergency Medical Hologram on Star Trek Voyager as they journeyed through the Delta Quadrant, BHIS was forced to support the entire Selayang Hospital for far longer than it was meant to, including through the crazy months of the Delta wave.
Once a fully paperless flagship hospital back in 1999, Selayang Hospital’s electronic medical record (EMR) system, which was not upgraded, has deteriorated, forcing multiple processes to go manual. Four doctors say this delays and compromises patient care.