Following several media reports related to the sale of fake vaccination certificates, ProtectHealth Corporation (ProtectHealth) would like to emphasise that it will not compromise with any private medical practitioners (PMPs) or health care non-governmental organisations (NGOs) found to be in breach of standard operating procedures (SOPs) and policies set by the Ministry of Health (MOH) and ProtectHealth.
In line with this, ProtectHealth encourages members of the public to also act as whistleblowers and to report any suspicious or illegal activities to the authorities. This initiative can act as an effective deterrent to prevent fraud.
ProtectHealth always renders the best services to all stakeholders in the National Covid-19 Immunisation Programme (PICK). All PMPs under ProtectHealth are registered with the Malaysian Medical Council (MMC), and their health care facilities are licensed under the MOH.
This is a prerequisite for participation in PICK and to ensure that the PMPs are embodied by the relevant Act. In addition, the PMPs and NGOs are also required to attend mandatory training before being allowed to administer vaccination and they receive regular guideline updates from ProtectHealth and MOH.
In ensuring that PMPs under ProtectHealth perform quality services and adhere to the SOPs set by the MOH and ProtectHealth, regular random audits are conducted on the PMPs and NGOs.
Should any non-compliance be found, ProtectHealth will take the necessary action and may suspend the PMP or NGO concerned from conducting vaccinations in PICK.
In addition, ProtectHealth’s medical audit team will conduct on-demand investigations should there be any complaint lodged or whenever ProtectHealth observes any data anomaly from our monitoring.
Also, the vaccine is only given to the PMPs and NGOs via a controlled mechanism by the Vaccine Storage Centre (PSV) as per appointment counts issued by MySejahtera or the prepared line listing.
The vaccine administration records the vaccine serial number and both the identification of the vaccinee and vaccinator.
ProtectHealth will not tolerate any misconduct by the PMPs or NGOs under its supervision, and will provide its fullest cooperation with the authorities should there be any related incidents.
- This is the personal opinion of the writer or publication and does not necessarily represent the views of CodeBlue.